Restaurant Technology Trends to Make Use of in 2025

Technology has become an indispensable part of our lives, so much so that we carry a powerful computer that is only the size of a tiny phone. The main benefit of technological advancement is that it has made everything easier.

This rings particularly true for the restaurant industry because:

• It makes restaurant operations more efficient and helps employees be more productive;
• It creates a better experience for customers leading to increased client satisfaction.

If you want to take your business to the next level, here are the must-know restaurant technology trends for 2025:

Restaurant technology trends you must jump on

While not all pieces of technology presented below are new, they are expected to become a staple for each food business that wants to succeed:

1. Online ordering with additional features

Online ordering has been one of the most popular restaurant technology trends for a few years now and it keeps going strong. For example, by 2029, the online food delivery market is forecast to generate revenues reaching 1.85 trillion U.S. dollars worldwide.

People want to enjoy delicious food even if they are not able to visit a restaurant. Online ordering gives people the convenience of pressing a few buttons on their phone and having food delivered to their door.

While some restaurants prefer using third-party delivery apps, others have realized the benefits of online ordering systems. In fact, 70% of consumers prefer to order directly from restaurants.

Read more: 8 Compelling Benefits of Online Ordering Systems for Your Restaurant Website

Therefore, in 2025, we expect to see a rise in the number of restaurants that choose to have full control over their online ordering process. Moreover, a great online ordering system will also come with helpful additional features, such as:

• Restaurant analytics data to monitor your rise to success;
• Promotion module to add irresistible offers to the top of your menu;
• Email marketing module to increase the number of loyal customers.

If you want to take advantage of the above features to attract more customers and increase your restaurant’s sales, install the free online ordering system from GloriaFood on your website. You only need 10 free minutes:

2. Contactless ordering and payment

The main goal of restaurant technology is to increase client satisfaction. Therefore, it should come as no surprise that one of the most relevant restaurant technology trends for 2025 is contactless ordering and payment.

Say goodbye to disgruntled customers who try and fail to get a server’s attention when they want to order and pay. Instead, welcome clients and allow them to have full control of when they are ready to order and pay.

You can do so easily by enabling on-premises dining with a QR code restaurant menu:

By using GloriaFood, you can generate either a QR code available for a whole restaurant or a separate one for each table. After clients are seated, all they have to do is scan the code take their time to browse the menu, and choose what they want to eat.

When they settle on the desired menu items, they can simply order and pay for the food with a few taps on their mobile devices, with no extra effort.

Read more: How to Set up Contactless Ordering at Your Restaurant via QR Code

3. Advanced POS System

A POS system is a must for every restaurant that wants to enable clients to pay with different methods in a safe and fast way. But, in 2025, a basic POS system is not enough to make you stand out from the competition.

You need an advanced POS system with features that make restaurant processes more efficient, such as:

• In-store reporting to keep an eye on each transaction;
• Integrated restaurant menu editor to make changes immediately;
• Embedded staff management system to simplify operations;
• Secure payment processing to protect customer’s data.

The good news is that you can get all the above and more with GloriaFood POS. Moreover, the system is intuitive and easy to set up, so you can start taking advantage of it in no time.

4. Kitchen Display System

Paper tickets are an ok solution if you run a small restaurant with not that many customers. But, as soon as you have to prepare more orders at once, you will soon be making mistakes as paper gets easily lost or damaged.

Instead, hop on one of the restaurant technology trends for 2025 and switch to Kitchen Display Systems (KDS). As soon as a customer places an order online, or in-location, it gets sent to the KDS to be prepared.

This allows the kitchen staff to be better organized and prepare the orders in a timely manner while also minimizing the error rate which can lead to negative reviews.

Read more: How to Reply to Bad Restaurant Reviews: Easy-to-Follow Tips and Examples

5. Kitchen Automation

When you don’t want to increase your labor costs by hiring more kitchen staff, you can rely on kitchen automation solutions to take over some of the tasks and make the whole cooking process seamless.

Here are a couple of kitchen automation solutions to consider adding to your restaurant:

• Robots that can help with cutting and chopping ingredients, such as julienne vegetables;
• Robotic cooking systems that you can set up to cook ingredients in your preferred way, such as frying potatoes when they are a heavily ordered menu item;
• Cleaning robots to keep the kitchen spotless and prevent injuries caused by spills.

6. AI-based marketing

Even if you have exceptional service and unique food offerings, you still need an efficient marketing strategy to get the word out about your restaurant and convince potential customers to give you a chance.

Doing it on your own is entirely possible with the right knowledge, like these well-documented articles full of actionable tips:

• What Is the Best Marketing Strategy for Restaurants + Food Business Promotion Tips
• 10 Small Restaurant Marketing Strategies to Increase Visibility and Profit
• Social Media Marketing for Restaurants: 10 Strategies You Must Try

If you want to take it a step further, you can jump on one of the most interesting restaurant technology trends of 2025 and use AI solutions to aid in your marketing efforts. For example, AI-powered tools can:

• Analyze purchase patterns and suggest suitable promotions;
• Identify customer preferences to predict trends and come up with personalized marketing programs;
• Optimize marketing budgets to help you achieve your goals with the least investment.

7. Employee Scheduling programs

Being understaffed or overstaffed will only create problems for your restaurant as you either risk affecting customer satisfaction or you have to pay for your employees to just sit around.

What's more, scheduling problems are one of the leading causes of employee dissatisfaction. As the restaurant industry is always facing a hiring crisis, you can not afford to lose good team members due to preventable issues.

A great solution is to use an employee scheduling program to ensure everyone gets scheduled fairly, while also having an appropriate number of workers for each day. Make sure you make the schedule visible to every employee to increase transparency.

Read more: How to Counter the Restaurant Employee Shortage by Leveraging Technology

Final words

These restaurant technology trends will soon become part of the normal life of food businesses because they help make processes more efficient, take the load off of employees, and create a better experience for customers which encourages them to keep coming back.